COVID-19 FAQs

Are the Serpentine Galleries still open? 

No, in response to Government announcement that London is now in national lockdown, the Galleries have now closed temporarily. Our online store remains open for the duration and purchases will continue to be available for delivery or collection once the Serpentine Galleries can reopen.

Can I still purchase limited editions, publications and exhibition products online? 

Yes, whilst our physical buildings are closed, our work continues and our online store is open. Each purchase directly supports the Serpentine Galleries’ Exhibition, Architecture, Design, Education and Public Programmes.

I've ordered online; will it be impacted by the virus?

We want to assure you that your order is reserved and will be processed and dispatched as soon as possible. 

Will there be delivery delays?

Yes, our Serpentine Galleries building have now closed and this will impact on the delivery timeline we normally advise. We will continue to keep you updated with any developments in the new delivery timelines according to your delivery address. 

Do you offer framing for limited editions?

Yes, we frame all our limited editions with

Pendragon make custom frames, perspex boxes and display solutions and every item is handcrafted in their London workshop.

Measures, cuts, specifications and finishes are all recorded in their archives, dating since 1995, so they can reproduce previous requests at any time.