FAQs

Are the Serpentine Galleries still open? 

Serpentine will be closed from 24 December 2022 for the festive season and reopen to the public on 3 January 2023. Any orders made during this time will be fulfilled from 3 January 2023 onwards.

Can I still purchase limited editions, publications and exhibition products online? 

Yes, our work continues and our online store is open. Each purchase directly supports the Serpentine Galleries’ Exhibition, Architecture, Design, Education and Public Programmes.

I've ordered online; will it be impacted by the COVID-19 virus?

We want to assure you that your order is reserved and will be processed and dispatched as soon as possible. 

Will there be delivery delays?

Yes, COVID-19 continues to impact on the delivery timeline we normally advise. We will continue to keep you updated with any developments in the new delivery timelines according to your delivery address. 

Do you offer framing for limited editions?

Yes, we frame all our limited editions with

Pendragon make custom frames, perspex boxes and display solutions and every item is handcrafted in their London workshop.

Measures, cuts, specifications and finishes are all recorded in their archives, dating since 1995, so they can reproduce previous requests at any time.

Please note: If you order a framed Edition, please allow a 3-5 week turnaround for the bespoke frame to be made until your order is ready.