FAQs

What is Own Art and how do I apply?

Own Art is a national initiative that makes buying contemporary art and craft affordable by providing interest-free credit for the purchase of original work. Own Art is available to all permanent UK residents over the age of 18, subject to status. The application procedure is done through Own Art.
 
This means that you must be able to meet one of the following criteria in order to apply for a loan: 
 
1.      Working at least 16 hours a week (employed or self-employed) 
2.      A retired person in receipt of a pension 
3.      A person in receipt of disability allowance 
 
If you do not meet one of these criteria but are married to or living with a partner who does, then you may still apply provided that your partner is happy for their income details to be included on your application form. 
 
You can read more about the Own Art scheme here: 
 
https://www.ownart.org.uk/faqs/

When is Serpentine open? 

Serpentine South
Tuesday - Sunday
10am-6pm
Open bank holidays

Serpentine North
Tuesday - Sunday
10am-6pm
Open bank holidays

Can I still purchase limited editions, publications and exhibition products online? 

Yes, our work continues and our online store is open. Each purchase directly supports the Serpentine Galleries’ Exhibition, Architecture, Design, Education and Public Programmes.

I've ordered online; what are the delivery timelines?

We aim to deliver our Limited Editions within 14 days. For USA, Canada, Far East, Australasia and the rest of the world this may be up to 20 days. Orders will be dispatched as soon as they are ready, separately from any other item you might order from the Serpentine Galleries Online Shop.

Do you offer framing for limited editions?

Yes, we frame all our limited editions with

Pendragon make custom frames, perspex boxes and display solutions and every item is handcrafted in their London workshop.

Measures, cuts, specifications and finishes are all recorded in their archives, dating since 1995, so they can reproduce previous requests at any time.

Please note: If you order a framed Edition, please allow a 3-5 week turnaround for the bespoke frame to be made until your order is ready.