Shipping Policy

We aim to deliver our Limited Editions within 14 days. For USA, Canada, Far East, Australasia and the rest of the world this may be up to 20 days. Orders will be dispatched as soon as they are ready, separately from any other item you might order from the Serpentine Galleries Online Shop.

Delivery for Limited Editions is charged by the item dimensions and weights and according to your delivery destination. Insurance is included on all deliveries for our Limited Editions.

You can check the delivery cost of your order by adding items to your cart and proceeding to ‘Go to Cart’. In this section, you can select if you would like your order to be sent and the relevant costs can be checked when proceeding to checkout and going through to the Shipping Method. You can also change the delivery destination of the order.We aim to deliver within:

  • 3-5 working days for UK 

  • 5-7 working days for Europe 

  • 7-10 working days for USA, Canada, Fast East, Australasia and the rest of the world.

Lead times quoted are given in good faith. They are based on the best available information from our suppliers at time of purchase. Where any delay occurs we will notify you by email at the earliest opportunity.

International Shipping

If your delivery address is not within the United Kingdom, you may be subject to import duties, taxes and delivery service charges, which are levied once a shipment reaches your country. Any such additional charges for customs clearance must be borne by you. You should note that customs policies vary widely from country to country; Serpentine Galleries Online Shop refers each customer to contact their local customs office for further information. Please be aware that cross-border shipments are subject to opening and inspection by customs authorities.